Patient Scheduling & Access Coordinator

Essentia Health; Duluth (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

Essentia Health in Duluth, MN is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner.

You will answer calls, complete follow-up work, verify insurance eligibility, and provide patients with cost estimates and itineraries, coordinating with care teams for efficient care.

Responsibilities

• Patient identification, registration, and scheduling of appointments, procedures, and labs
• Full pre-registration of patients including guarantor information and verification of insurance eligibility
• Coordinate scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Job description

Essentia Health in Duluth, MN is seeking a Level I Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner.

You will answer calls, complete follow-up work, verify insurance eligibility, and provide patients with cost estimates and itineraries, coordinating with care teams for efficient care.