Patient Access Specialist: Flexible Hours & Growth

Hanger; East Stroudsburg (Monroe County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation packages

8 paid national holidays

Medical, Dental, Vision benefits

401k retirement plan

Flexible work schedules

Relocation assistance

Job summary

Hanger, Inc. in East Stroudsburg, PA, seeks a front office professional to deliver outstanding patient service by coordinating and administering front office activities. You will gather patient and insurance information, verify benefits, and collect co-payments while maintaining patient files and HIPAA compliance.

Strong communication, multitasking across phones, scheduling clinicians, and supporting administrative processes in a patient-care environment are essential for success.

Qualifications

• High school diploma or equivalent required.
• Minimum two to four years of customer service or administrative experience, preferably in a medical front office.
• Must score at least 70 on the Talent Bullseye assessment as part of selection.
• Must have, or be eligible to obtain, a valid driver’s license.

Responsibilities

• Provide the highest level of customer service to patients, fellow employees, and referral sources.
• Obtain patient demographics and insurance information; verify benefits and collect co-payments.
• Maintain accurate patient files and ensure HIPAA compliance.
• Efficiently manage multiple phone lines and assist with scheduling clinicians.
• Record documentation clearly and concisely; assist with front office duties as needed.

Skills

Customer service

Receptionist duties

Medical terminology

Windows-based software

Education

High school diploma

Tools

Windows-based software

Job description

Hanger, Inc. in East Stroudsburg, PA, seeks a front office professional to deliver outstanding patient service by coordinating and administering front office activities. You will gather patient and insurance information, verify benefits, and collect co-payments while maintaining patient files and HIPAA compliance.

Strong communication, multitasking across phones, scheduling clinicians, and supporting administrative processes in a patient-care environment are essential for success.