Patient Access & Scheduling Specialist

Hanger, Inc.; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation Packages

8 Paid National Holidays & 4 Floating

PTO including Vacation and Sick

Medical, Dental, Vision Benefits

401k Savings and Retirement Plan

Flexible Work Schedules

Relocation Assistance

Mentorship Programs

Job summary

Hanger, Inc. is seeking a friendly, detail‑oriented front desk professional to provide the highest level of customer service to patients, coworkers, and referral sources.

You will coordinate and administer all front office activities with accuracy and compliance. Responsibilities include collecting patient demographics and insurance information, verifying benefits, managing scheduling, handling multiple phone lines, processing referrals and authorizations, and maintaining patient records in a

Qualifications

• High school diploma or equivalent.
• Must pass Talent Bullseye assessment with ≥70.
• 2–4 years in customer service/administrative roles; receptionist/medical front office preferred.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Provide top-level customer service to patients, colleagues, and referral sources.
• Collect and verify patient demographics and insurance information.
• Manage front office duties including scheduling and multi-line phone handling.
• Maintain patient files with HIPAA compliance.
• Process payments and handle cash receipts per guidelines.

Skills

Interpersonal communication

Phone etiquette

Keyboard 30 wpm

Computer literacy

Teamwork

Education

High school diploma or equivalent

Tools

Windows-based software

Office equipment operation

Alpha filing system

Job description

Hanger, Inc. is seeking a friendly, detail‑oriented front desk professional to provide the highest level of customer service to patients, coworkers, and referral sources.

You will coordinate and administer all front office activities with accuracy and compliance. Responsibilities include collecting patient demographics and insurance information, verifying benefits, managing scheduling, handling multiple phone lines, processing referrals and authorizations, and maintaining patient records in a