Flexible Scheduling Patient Access Specialist

Hanger, Inc.; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid holidays

Flexible work schedules

Relocation assistance

Job summary

Hanger, Inc. seeks a front desk professional to provide exceptional patient support and coordinate the clinic’s front office activities. You will collect patient and insurance information, verify benefits, and maintain accurate files while ensuring privacy and regulatory compliance.

The role emphasizes strong communication, multi-line phone handling, and efficient scheduling, with opportunities for flexible work arrangements and competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist/front office procedures preferred.
• 2–4 years in customer service/administrative roles advantageous.
• Need valid driver's license per policy.

Responsibilities

• Provide top-tier customer service to patients, staff and referral sources.
• Obtain patient and insurance information accurately and ensure compliance.
• Manage multiple phone lines and maintain patient records.
• Coordinate scheduling and assist with front office duties.
• Handle cash receipts and HIPAA compliant documentation.

Skills

Customer service

Administrative tasks

Receptionist duties

Phone handling

Microsoft Windows software

Email communication

HIPAA awareness

Alpha filing system

Education

High school diploma or equivalent

Tools

Windows-based software

Email

Job description

Hanger, Inc. seeks a front desk professional to provide exceptional patient support and coordinate the clinic’s front office activities. You will collect patient and insurance information, verify benefits, and maintain accurate files while ensuring privacy and regulatory compliance.

The role emphasizes strong communication, multi-line phone handling, and efficient scheduling, with opportunities for flexible work arrangements and competitive benefits.