Patient Access Specialist: Fast Registration & Scheduling

Catholic Health Initiatives; Morrilton (AR); On-site; USD 22,000 - 31,000; Full time

Job summary

CHI St. Vincent Morrilton is seeking a Patient Access Representative to register patients across access points, including ED and admitting, while verifying demographics and insurance.

You will ensure accurate documentation, support billing processes, and help patients understand financial responsibilities to enhance the care experience. You will schedule appointments, assist with admissions, and communicate with patients and families to support timely access to care while upholding privacy and

Qualifications

• High school diploma or GED required at hire.
• 1-3 years of customer service experience.
• Experience in healthcare patient access preferred.

Responsibilities

• Register patients across access points with accurate demographics and insurance verification.
• Scan, index, and manage patient documents for registration and billing.
• Explain patient financial responsibilities and collect payments when appropriate.
• Schedule and adjust appointments to maintain timely access to care.
• Resolve routine registration and insurance discrepancies.
• Provide patient support via phone and other approved channels.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

CHI St. Vincent Morrilton is seeking a Patient Access Representative to register patients across access points, including ED and admitting, while verifying demographics and insurance.

You will ensure accurate documentation, support billing processes, and help patients understand financial responsibilities to enhance the care experience. You will schedule appointments, assist with admissions, and communicate with patients and families to support timely access to care while upholding privacy and