Patient Access Specialist – Registration & Scheduling

CommonSpirit Health; Missouri Valley (IA); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

CHI Health Missouri Valley is seeking a Patient Access Representative to register patients across access points, verify insurance, and support scheduling and billing workflows. You will collaborate with care teams to ensure accurate data, smooth admissions, and patient-centered service.

The ideal candidate brings attention to detail, strong customer service, and adherence to privacy and regulatory requirements in a fast-paced hospital setting.

Formación

• High school diploma or GED is required at hire.
• Experience in healthcare patient access is preferred.
• Knowledge of patient registration procedures, health insurance payers, and real-time insurance eligibility verifications.

Responsabilidades

• Perform patient registration across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation in the EHR.
• Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows.
• Communicate patient financial responsibility using education tools and scripts, including estimates and patient liabilities, and collect payments when appropriate.
• Schedule, confirm, and revise patient appointments to support timely access to care and adherence to provider workflows.
• Identify and resolve routine registration, insurance, and encounter discrepancies; escalate complex issues per established workflows.
• Provide patient-facing support via telephone and other approved channels; answer inquiries, route calls, document interactions.

Conocimientos

Patient registration

Insurance verification

Scheduling

Communication skills

Privacy compliance

Educación

High School Diploma

High School GED

1 year healthcare experience

Descripción del empleo

CHI Health Missouri Valley is seeking a Patient Access Representative to register patients across access points, verify insurance, and support scheduling and billing workflows. You will collaborate with care teams to ensure accurate data, smooth admissions, and patient-centered service.

The ideal candidate brings attention to detail, strong customer service, and adherence to privacy and regulatory requirements in a fast-paced hospital setting.