Patient Access & Registration Specialist

CommonSpirit Health; Morrilton (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

CHI St. Vincent Morrilton, part of CommonSpirit Health, seeks a Patient Access Representative to register patients, verify insurance, and support the scheduling and care-admission process. You will verify demographics, assist families, and maintain privacy and accuracy across hospital systems.

The role emphasizes accuracy, strong customer service, and accountability within a patient-centered care environment, aligning with privacy and regulatory standards.

Qualifications

• High school diploma or GED required at hire.
• 1–3 years of relevant customer service experience.
• Healthcare patient access experience is preferred.

Responsibilities

• Perform patient registration across assigned access points with accurate demographic and insurance information.
• Scan, index, and manage patient documents to support registration and billing workflows.
• Explain patient financial responsibilities and collect payments as appropriate.
• Schedule, confirm, and adjust patient appointments to support timely access to care.
• Identify and resolve routine registration, insurance, and encounter discrepancies.
• Provide patient-facing support via phone and other channels, documenting interactions per procedures.

Skills

Customer service

Attention to detail

Communication

Education

High School Graduate General Studies

High School GED General Studies

Job description

CHI St. Vincent Morrilton, part of CommonSpirit Health, seeks a Patient Access Representative to register patients, verify insurance, and support the scheduling and care-admission process. You will verify demographics, assist families, and maintain privacy and accuracy across hospital systems.

The role emphasizes accuracy, strong customer service, and accountability within a patient-centered care environment, aligning with privacy and regulatory standards.