Patient Access Specialist — Fast-Paced Front Desk Impact

Banner Health; Mesa (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Training program

Drug-free workplace

Job summary

Banner Health is seeking a Patient Access Services Representative in Mesa, AZ, to greet patients, verify insurance, and register them for care. You will collaborate with clinical teams, collect patient financial liability, and ensure all documentation is accurate and compliant.

The role emphasizes a positive patient experience, multi-system navigation, and the ability to work in a fast-paced hospital environment with on-site daytime hours. Training is provided.

Qualifications

• High school diploma/GED required; customer service or revenue cycle experience preferred.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Strong interpersonal, oral, and written communication skills; proficiency with common office software.

Responsibilities

• Verify patient demographics and input into the EHR accurately.
• Handle registration across multiple services; 24/7 coverage may be required.
• Explain insurance benefits and collect patient liability; assist with financial counseling.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Provide excellent customer service and positive patient experience.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Education

High school diploma/GED

Tools

EHR systems

Job description

Banner Health is seeking a Patient Access Services Representative in Mesa, AZ, to greet patients, verify insurance, and register them for care. You will collaborate with clinical teams, collect patient financial liability, and ensure all documentation is accurate and compliant.

The role emphasizes a positive patient experience, multi-system navigation, and the ability to work in a fast-paced hospital environment with on-site daytime hours. Training is provided.