Patient Access & Registration Specialist

Banner Health; Apache Junction (AZ); On-site; USD 38,000 - 58,000; Full time

Job summary

Banner Health is hiring a Patient Access Services Representative in Apache Junction, AZ. The role focuses on welcoming patients, verifying insurance, and handling front-desk registrations with care and accuracy.

You will collaborate with clinical teams to improve patient flow, provide cost estimates, and support financial counseling while ensuring compliant documentation and a positive patient experience.

Qualifications

• High school diploma/GED required.
• Experience in patient financial services or insurance processes preferred.
• Ability to manage multiple tasks with minimal supervision in a team environment.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Greet patients, verify insurance, register patients quickly and compassionately.
• Collect patient financial liability and assist with financial counseling.
• Ensure documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multi-system technology to streamline patient offerings, intake and record-keeping.

Skills

Customer service

Interpersonal communication

Oral communication

Written communication

Typing ability

Multitasking

Education

High school diploma or GED

Associate’s degree

CRCR certification

CHAA certification

Tools

Office software

Word processing

Spreadsheet

Database software

Job description

Banner Health is hiring a Patient Access Services Representative in Apache Junction, AZ. The role focuses on welcoming patients, verifying insurance, and handling front-desk registrations with care and accuracy.

You will collaborate with clinical teams to improve patient flow, provide cost estimates, and support financial counseling while ensuring compliant documentation and a positive patient experience.