Patient Access & Financial Services Rep

Banner Health; Payson (UT); On-site; USD 38,000 - 45,000; Full time

Job summary

Banner Health is seeking a Front Office/PFS Representative in Payson, AZ. You will be the first point of contact for patients and visitors, handling registration, insurance verification, and collecting patient liabilities to maximize reimbursement.

You’ll support scheduling, records requests, and provide clear financial guidance in a fast-paced setting. The role requires strong customer service, data entry accuracy, and the ability to work with multiple teams while maintaining compliance and

Qualifications

• High school diploma or equivalent required.
• 1+ year in patient financial services or insurance processing preferred.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with common office software (MS Office) required.

Responsibilities

• Register/check-in patients with data entry and intake forms, collecting signatures as needed.
• Verify insurance eligibility, pre-certifications, referrals and authorizations.
• Explain financial policies and options to patients and families; collect patient liability.

Skills

Customer service

Data entry

Interpersonal communication

Phone support

Education

High school diploma/GED

Tools

Office software

Word processing

Spreadsheet

Database software

Job description

Banner Health is seeking a Front Office/PFS Representative in Payson, AZ. You will be the first point of contact for patients and visitors, handling registration, insurance verification, and collecting patient liabilities to maximize reimbursement.

You’ll support scheduling, records requests, and provide clear financial guidance in a fast-paced setting. The role requires strong customer service, data entry accuracy, and the ability to work with multiple teams while maintaining compliance and