Patient Access Specialist: Fast, Compassionate Care

RCM Holdco; Round Rock (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 is hiring a Patient Access Representative in Round Rock, TX. You will be the first point of contact, ensuring patients get fast, compassionate access to care while navigating multiple systems and verifying insurance details.

You will build trust with patients during stressful moments, collect accurate information, and support registration while coordinating with nurses and physicians to keep patient flow seamless.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay calm in a fast-paced environment.
• Experience with patient access or medical registration is a plus.
• Comfort handling insurance details and cost estimates.

Responsibilities

• Register patients efficiently across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration to support timely access to care.
• Collaborate with care teams to ensure smooth patient flow.
• Provide cost estimates and verify insurance details when applicable.

Skills

Customer service

Communication

Multitasking

Attention to detail

Insurance verification

Front desk experience

Education

High School Diploma or GED

Job description

R1 is hiring a Patient Access Representative in Round Rock, TX. You will be the first point of contact, ensuring patients get fast, compassionate access to care while navigating multiple systems and verifying insurance details.

You will build trust with patients during stressful moments, collect accurate information, and support registration while coordinating with nurses and physicians to keep patient flow seamless.