Patient Access Specialist — Compassionate Care & Registration

R1 RCM, Inc.; Austin (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Austin, TX, to serve as the first point of contact and provide fast, compassionate access to care. This frontline role supports patient check-in, information gathering, and coordination with care teams.

You'll gain experience in healthcare administration and revenue cycle processes, with training provided. The position offers a team-focused environment, opportunities for growth, and a competitive benefits package.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to stay composed and professional in a fast-paced environment.
• Ability to multitask and prioritize with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration and provide clear cost estimates when applicable.
• Collaborate with nurses, physicians and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Austin, TX, to serve as the first point of contact and provide fast, compassionate access to care. This frontline role supports patient check-in, information gathering, and coordination with care teams.

You'll gain experience in healthcare administration and revenue cycle processes, with training provided. The position offers a team-focused environment, opportunities for growth, and a competitive benefits package.