Patient Access Specialist - Fast-Paced Healthcare Support

R1-Rc; Waco (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

R1 RCM Inc. in Waco, TX seeks a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You will register patients, collect demographics, verify insurance, and provide cost estimates while supporting care teams.

The role emphasizes exceptional service, professionalism, and the ability to work in a fast-paced hospital environment with a strong team focus and opportunities for growth on the revenue cycle platform.

Qualifications

• Experience providing customer service in a healthcare setting is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment with attention to detail.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and collect accurate patient information quickly and accurately.
• Support timely access to care by minimizing delays in registration and answering questions with confidence and compassion.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service experience

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Waco, TX seeks a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You will register patients, collect demographics, verify insurance, and provide cost estimates while supporting care teams.

The role emphasizes exceptional service, professionalism, and the ability to work in a fast-paced hospital environment with a strong team focus and opportunities for growth on the revenue cycle platform.