Patient Access Specialist – Fast-Paced Healthcare

R1 RCM Holdco Inc.; Burnet (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Representative at Ascension Seton Highland Lakes Hospital, Burnet, TX. You will be the first point of contact for patients, ensuring fast, compassionate access to care in a frontline healthcare customer service role.

Responsibilities include registering patients across systems, answering calls, collecting information, and supporting care teams to maintain smooth patient flow and revenue cycle success.

Qualifications

• Exceptional customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Must pass a background check and vaccination requirements.

Responsibilities

• Provide exceptional customer service to patients and families at check-in.
• Answer phones and collect accurate patient information quickly.
• Navigate multiple systems to register patients and verify demographics.
• Support timely access to care by minimizing registration delays and answering questions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative at Ascension Seton Highland Lakes Hospital, Burnet, TX. You will be the first point of contact for patients, ensuring fast, compassionate access to care in a frontline healthcare customer service role.

Responsibilities include registering patients across systems, answering calls, collecting information, and supporting care teams to maintain smooth patient flow and revenue cycle success.