Compassionate Patient Access Specialist

R1 RCM; Round Rock (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Round Rock, TX is hiring a Patient Access Representative to be the first point of contact for patients, delivering fast, compassionate access to care and accurate registration in a busy healthcare setting.

You’ll work across multiple systems, verify insurance, collect co-pays, and support the care team to ensure smooth patient flow. A High School Diploma or GED is required; training is provided.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Experience with patient access, insurance verification, or front desk is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Minimize delays in registration to ensure timely access to care.
• Collaborate with nurses and care teams to maintain patient flow.
• Provide cost estimates and collect co-pays when applicable.
• Build trust with patients during moments of illness or stress.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Round Rock, TX is hiring a Patient Access Representative to be the first point of contact for patients, delivering fast, compassionate access to care and accurate registration in a busy healthcare setting.

You’ll work across multiple systems, verify insurance, collect co-pays, and support the care team to ensure smooth patient flow. A High School Diploma or GED is required; training is provided.