Patient Access Specialist - Frontline Care & Registration

R1-Rc; Round Rock (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is hiring a Patient Access Representative in Round Rock, TX. You will be the first point of contact, registering patients, gathering information, and supporting quick access to care in a fast-paced environment.

You’ll work with nurses and care teams to ensure smooth patient flow, handle insurance verification, and provide cost estimates where applicable. A high school diploma or GED is required, and a background check will be conducted.

Qualifications

• Exceptional customer service and interpersonal communication.
• Strong composure and professionalism in a fast-paced setting.
• Ability to multitask and prioritize with high attention to detail.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service to patients and families during check-in across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Assist with cost estimates and insurance details to facilitate timely access to care.
• Collaborate with clinicians and care teams to support patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Insurance verification

Education

High School Diploma or GED

Job description

R1 RCM Inc. is hiring a Patient Access Representative in Round Rock, TX. You will be the first point of contact, registering patients, gathering information, and supporting quick access to care in a fast-paced environment.

You’ll work with nurses and care teams to ensure smooth patient flow, handle insurance verification, and provide cost estimates where applicable. A high school diploma or GED is required, and a background check will be conducted.