Patient Access Specialist — Fast Check-In & Scheduling

Virginia Mason Franciscan Health; Tacoma (WA); Sur place; USD 33 000 - 48 000; Plein temps

Résumé du poste

Virginia Mason Franciscan Health in Tacoma, WA seeks a Patient Access Representative to manage the patient intake process, including check-in/out, data collection and payments, and scheduling. You will verify insurance, process referrals and authorizations, and handle non-clinical charges with accuracy and courtesy.

The role requires strong customer service, knowledge of insurance and billing, and medical terminology.

Qualifications

• One year of customer service experience.
• Two years of customer service experience preferred.
• Healthcare or Call Center experience preferred.

Responsabilités

• Registers and/or checks patients in/out.
• Performs patient check-in at visit; records and verifies demographic, insurance and other information; ensures registration guidelines are satisfied; notifies guardians for minors; escalates non-complex issues.

Connaissances

Customer service

Insurance knowledge

Billing terminology

Medical terminology

Description du poste

Virginia Mason Franciscan Health in Tacoma, WA seeks a Patient Access Representative to manage the patient intake process, including check-in/out, data collection and payments, and scheduling. You will verify insurance, process referrals and authorizations, and handle non-clinical charges with accuracy and courtesy.

The role requires strong customer service, knowledge of insurance and billing, and medical terminology.