Patient Access Specialist – Evening Shift (2pm-10:30pm)

OSF HealthCare; Monmouth (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

OSF HealthCare in Monmouth, IL is seeking a Patient Access Associate to ensure complete and accurate OSF medical records, including demographics, insurance coverage, and guarantor information. This hourly, full-time role is 5 days a week with rotating weekends and holidays, from 2:00 pm to 10:30 pm, requiring strong Microsoft Office skills and excellent communication.

Qualifications include a high school diploma or GED and at least one year in an office or customer service setting; three years

Qualifications

• High school diploma or GED is required.
• One year in an office clerical or customer service role.
• Working knowledge of Microsoft Office and website navigation.
• Must complete all revenue cycle training and certification within 12 months.

Responsibilities

• Ensure patient records are complete and accurate, including demographics, insurance, and guarantor details.
• Explain services and financial responsibilities to patients over the phone or in person to ensure understanding.

Skills

Problem solving

Conflict management

Time management

Oral and written communication

Education

High school diploma or GED

Tools

Microsoft Office

Website navigation

CPT4

ICD9/10

HCPCS

Modifiers

Job description

OSF HealthCare in Monmouth, IL is seeking a Patient Access Associate to ensure complete and accurate OSF medical records, including demographics, insurance coverage, and guarantor information. This hourly, full-time role is 5 days a week with rotating weekends and holidays, from 2:00 pm to 10:30 pm, requiring strong Microsoft Office skills and excellent communication.

Qualifications include a high school diploma or GED and at least one year in an office or customer service setting; three years