Patient Access Specialist - Weekend & Holiday Shifts

OSF HealthCare; Peoria (IL); On-site; USD 26,000 - 30,000; Full time

Job summary

OSF HealthCare in Peoria, IL is seeking a Patient Access Associate to ensure accurate registration, insurance data, and that patients understand the services they receive and their financial responsibilities. This role requires attention to detail and strong customer service in a fast-paced environment.

You will support a multi-payer setting with excellent communication, problem solving, and proficiency in Microsoft Office and website navigation.

Qualifications

• Education: High school diploma or GED required.
• Experience: One year in an office clerical setting or customer service environment.
• Skills: Proficiency with Microsoft Office and website navigation; strong communication and time management.

Responsibilities

• Maintain accurate patient records, registrations and demographics.
• Explain services and financial responsibilities to patients and families.
• Resolve issues in a multi-payer environment with effective problem solving.

Skills

Customer service

Office clerical

Time management

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Website navigation

Job description

OSF HealthCare in Peoria, IL is seeking a Patient Access Associate to ensure accurate registration, insurance data, and that patients understand the services they receive and their financial responsibilities. This role requires attention to detail and strong customer service in a fast-paced environment.

You will support a multi-payer setting with excellent communication, problem solving, and proficiency in Microsoft Office and website navigation.