Patient Access Specialist: Elevate the Patient Experience

Geisinger; Lewistown (Mifflin County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Full benefits starting day one

401(k) with company matching

Tuition reimbursement

Flexible spending accounts

Life insurance

Paid time off

Employee Assistance Program

Job summary

Geisinger is seeking a dedicated front line support specialist in Lewistown to greet and register patients, support checkout, and schedule future appointments. The role emphasizes accurate demographics, insurance handling, and clear communication with patients to ensure smooth visits.

This position requires basic administrative skills, HIPAA adherence, and a patient-centered approach to facilitate timely care and efficient departmental operations.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Check patients in for appointments and verify demographics.
• Monitor patient wait times and communicate changes.
• Read and interpret insurance responses; assign primary/secondary/tertiary coverage.
• Obtain necessary signatures and provide disclosure and privacy information.
• Explain financial obligations and collect fees at time of service.
• Schedule follow-up appointments including specialty or ancillary services.

Education

High School Diploma or GED

Job description

Geisinger is seeking a dedicated front line support specialist in Lewistown to greet and register patients, support checkout, and schedule future appointments. The role emphasizes accurate demographics, insurance handling, and clear communication with patients to ensure smooth visits.

This position requires basic administrative skills, HIPAA adherence, and a patient-centered approach to facilitate timely care and efficient departmental operations.