Patient Access Concierge

GC Geisinger Clinic; Lewistown (Mifflin County); On-site; USD 21,000 - 26,000; Full time

Job summary

Geisinger Lewistown Multi-Specialty Clinic is seeking a front line office assistant to support daily operations in a busy outpatient setting. You will greet patients, check them in, schedule follow-ups, and help with billing and referrals.

Responsibilities include verifying demographics, processing insurance responses, collecting payments, maintaining accurate medical records, and ensuring HIPAA compliance while delivering compassionate service.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year related work experience preferred.
• Skills include clerical tasks, communication, customer service and confidentiality.

Responsibilities

• Greet and register patients, support check-in/out and scheduling of appointments.
• Verify demographics and processing of insurance responses and financial disclosures.
• Process referrals, prescriptions, and multi-channel messages.
• Maintain HIPAA compliance and patient confidentiality.
• Assist with medical record maintenance and follow-up scheduling.

Skills

Clerical

Communication

Customer Service

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Lewistown Multi-Specialty Clinic is seeking a front line office assistant to support daily operations in a busy outpatient setting. You will greet patients, check them in, schedule follow-ups, and help with billing and referrals.

Responsibilities include verifying demographics, processing insurance responses, collecting payments, maintaining accurate medical records, and ensuring HIPAA compliance while delivering compassionate service.