Patient Access & Scheduling Specialist

Geisinger; United States; On-site; USD 19,000 - 23,000; Part time

Job summary

Geisinger Lewistown Hospital is seeking a Regular, part-time Front Desk/Office Support role to provide frontline assistance in the department. You will greet and register patients, verify demographics, schedule follow-ups, and assist with referrals and pre-certifications as needed.

The position requires a high school diploma (GED acceptable) and at least 1 year of related experience. A strong emphasis on confidentiality, patient service, and accurate financial communications is essential.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Strong administration and clerical skills with attention to confidentiality.

Responsibilities

• Check in patients for appointments and verify demographics.
• Monitor patient wait times and communicate changes to patients.
• Read and interpret insurance responses and assign primary/secondary/tertiary coverage.
• Obtain signatures and disclose privacy information per regulations.
• Explain financial obligations and collect fees at time of service.
• Schedule follow-up appointments and coordinate referrals as needed.
• Process multi-channel messages regarding appointments, referrals, prescriptions, and complaints.
• Post cash following department guidelines and maintain HIPAA compliance.

Skills

Clerical I

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger Lewistown Hospital is seeking a Regular, part-time Front Desk/Office Support role to provide frontline assistance in the department. You will greet and register patients, verify demographics, schedule follow-ups, and assist with referrals and pre-certifications as needed.

The position requires a high school diploma (GED acceptable) and at least 1 year of related experience. A strong emphasis on confidentiality, patient service, and accurate financial communications is essential.