Patient Access Specialist: Elevate Registration & Care Access

CHI; Williston (ND); On-site; USD 27,000 - 39,000; Full time

Job summary

CHI Williston Health in Williston, ND, is seeking a Patient Access Representative to handle patient registration and admitting across hospital access points, including the Emergency Department and main registration. You will verify demographics, insurance, and accounts in multiple systems to support registration and scheduling.

The role emphasizes accuracy, strong customer service, and privacy compliance as you collaborate with care teams, patients, and families to deliver a positive experience,

Qualifications

• High School Diploma or GED is required.
• 1–3 years of relevant customer service experience.
• Healthcare patient access experience is preferred, with knowledge of registration, eligibility, and payers.

Responsibilities

• Register patients across assigned access points ensuring accurate demographics, insurance, and documentation.
• Scan, index, and manage patient documents to support registration and billing workflows.
• Explain patient financial responsibilities and collect payments where appropriate.
• Schedule and update patient appointments to ensure timely access to care.
• Identify and escalate complex registration or insurance discrepancies.
• Provide patient-facing support via telephone and other channels.

Skills

Customer service

Accuracy

Education

High School Diploma or GED

Job description

CHI Williston Health in Williston, ND, is seeking a Patient Access Representative to handle patient registration and admitting across hospital access points, including the Emergency Department and main registration. You will verify demographics, insurance, and accounts in multiple systems to support registration and scheduling.

The role emphasizes accuracy, strong customer service, and privacy compliance as you collaborate with care teams, patients, and families to deliver a positive experience,