Patient Access & Records Specialist

Advocate Health; Concord (NC); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Advocate Health is seeking a detail-oriented Registration Specialist to support patient intake and ensure accurate insurance information and billing data. You will verify demographics, collect co-pays, explain coverage basics, and coordinate with Financial Advocates as needed.

Strong HIPAA knowledge and excellent customer service are essential. You will use EPIC EMR, insurance tools, and Microsoft Office to manage patient records, schedule appointments, and maintain confidentiality in a

Competenze

• High school diploma required.

Mansioni

• Create initial electronic health record for patients.
• Check in/register patients and collect demographics and payments.
• Explain insurance coverage and refer to Financial Advocates as needed.
• Ensure HIPAA compliance and patient privacy.
• Schedule appointments and provide prep information.
• Provide excellent customer service to patients and visitors.
• Manage electronic health record work queues.

Conoscenze

Customer service

Communication skills

Multitasking

Attention to detail

Problem solving

Team interaction

Technical proficiency

Cash handling

HIPAA compliance

Formazione

High School Diploma

Strumenti

EPIC EMR

Insurance verification tools

Microsoft Office

Phone technology

Descrizione del lavoro

Advocate Health is seeking a detail-oriented Registration Specialist to support patient intake and ensure accurate insurance information and billing data. You will verify demographics, collect co-pays, explain coverage basics, and coordinate with Financial Advocates as needed.

Strong HIPAA knowledge and excellent customer service are essential. You will use EPIC EMR, insurance tools, and Microsoft Office to manage patient records, schedule appointments, and maintain confidentiality in a