Patient Access Specialist — Early Hours On-Site

Behavioral Health Group - BHG; Cullman (AL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

No nights or Sundays

Generous PTO

Holidays off

Medical/Dental/Vision

401(k) match

Quarterly bonus potential

EAP

Wellness programs

Job summary

Behavioral Health Group - BHG is seeking a Patient Registration Coordinator to welcome patients and ensure accurate intake and eligibility processing. You’ll verify demographics and insurance, collect payments, and answer calls with empathy in a fully on-site schedule.

The role supports compliance and patient privacy while delivering a warm, professional experience. Ideal candidates have a high school diploma and at least one year of office clerk experience, including basic math and cash

Qualifications

• High school diploma or equivalent.
• 1 year of experience as a general office clerk with basic math, accounting skills, and cash handling experience.
• Valid driver’s license.
• Experience in front desk, admissions, billing, and/or collections.

Responsibilities

• Register new and returning patients and verify demographic, insurance, and identification information.
• Verify insurance eligibility, benefits, and prior authorizations to help patients understand their coverage.
• Clearly explain insurance benefits, financial responsibilities, and payment expectations, with empathy.
• Collect patient payments, including copays, deductibles, and coinsurance, and process daily transactions.
• Answer incoming phone calls promptly and provide compassionate support.
• Build positive relationships with patients while protecting privacy and maintaining accountability.
• Support compliance with applicable regulations.

Skills

Customer service

Interpersonal communication

Data entry

Education

High school diploma or equivalent

Job description

Behavioral Health Group - BHG is seeking a Patient Registration Coordinator to welcome patients and ensure accurate intake and eligibility processing. You’ll verify demographics and insurance, collect payments, and answer calls with empathy in a fully on-site schedule.

The role supports compliance and patient privacy while delivering a warm, professional experience. Ideal candidates have a high school diploma and at least one year of office clerk experience, including basic math and cash