On-Site Patient Registration Specialist

Behavioral Health Group - BHG; Brooklyn Park (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Flexible and predictable schedules

Early in/early out hours

No nights and no Sundays

Generous paid time off

Enjoy holidays off

Medical, dental and vision coverage, +

Life insurance and disability coverage

401(k) match

Quarterly bonus potential

Certifications/license incentives

Employee Assistance Program (EAP)

Self-care and wellness services

Exclusive discounts on services and娱乐

Job summary

Behavioral Health Group - BHG is seeking a Patient Registration Coordinator to be the welcoming face for patients, handling registration, eligibility checks, and upfront financial discussions. This on-site role operates 5:30 AM–2:00 PM, Monday–Friday, with a focus on compassionate care and accurate data collection.

Responsibilities include verifying demographics and insurance, collecting payments, and supporting daily office operations while ensuring privacy and compliance.

Qualifications

• High school diploma or equivalent.
• One year of general office clerk experience with basic math, accounting skills, and cash handling experience.
• Valid driver’s license.
• Experience in front desk, admissions, billing and/or collections.

Responsibilities

• Be one of the first friendly faces patients and visitors see, creating a warm and professional experience from the moment they arrive.
• Register new and returning patients while verifying demographic, insurance, and identification information.
• Verify insurance eligibility, benefits, and prior authorizations to help patients understand their coverage.
• Clearly explain insurance benefits, financial responsibilities, and payment expectations, answering questions with empathy and professionalism.
• Collect patient payments, including copays, deductibles, and coinsurance, while accurately processing daily financial transactions.
• Answer incoming phone calls promptly and provide helpful, compassionate support.
• Build positive, professional relationships with patients while protecting their privacy and maintaining accountability.
• Support compliance with applicable federal, state, and local regulations.

Skills

Customer service

Interpersonal communication

Data entry

Keyboarding

Education

High school diploma or equivalent

Tools

Calculator

Fax machine

Copier

Computer

Telephone

Postage meter

Scales

Scanner

Office software

Job description

Behavioral Health Group - BHG is seeking a Patient Registration Coordinator to be the welcoming face for patients, handling registration, eligibility checks, and upfront financial discussions. This on-site role operates 5:30 AM–2:00 PM, Monday–Friday, with a focus on compassionate care and accurate data collection.

Responsibilities include verifying demographics and insurance, collecting payments, and supporting daily office operations while ensuring privacy and compliance.