Patient Access Specialist - Dermatology (Scheduling & EMR)

Arkansas Dermatology; North Little Rock (AR); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Arkansas Dermatology in North Little Rock, AR seeks a friendly Phone Rep to support patient intake and clinic operations. Responsibilities include greeting patients, scheduling referrals, and maintaining EMR records with a patient-first focus.

You will handle phone communications, coordinate appointments, protect confidentiality, and assist the team in delivering compassionate care in a fast-paced dermatology clinic atmosphere.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service abilities.
• Good time management and organizational skills.
• Proven problem-solving abilities in a fast-paced environment.
• Ability to multitask and maintain composure under pressure.
• Familiarity with basic computer software and EMR systems.
• Strong organizational skills and attention to detail.
• Knowledge of HIPAA privacy rules and compliance.

Responsabilités

• Greets patients and visitors by phone and in person.
• Schedules referrals and communicates with referring offices.
• Maintains a positive, caring, and professional demeanor.
• Schedules appointments by phone or fax to optimize provider time and treatment room use.
• Protects patient privacy and confidentiality of information.
• Scans patient information into the EMR system.
• Collects demographic and insurance information to update medical records.
• Interacts with patients and staff to promote clinic values and teamwork.

Connaissances

Written & Verbal Skills

Customer Service

Time Management

Problem Solving

Multitasking Under Pressure

Computer Skills

Organization

HIPAA Compliance

Description du poste

Arkansas Dermatology in North Little Rock, AR seeks a friendly Phone Rep to support patient intake and clinic operations. Responsibilities include greeting patients, scheduling referrals, and maintaining EMR records with a patient-first focus.

You will handle phone communications, coordinate appointments, protect confidentiality, and assist the team in delivering compassionate care in a fast-paced dermatology clinic atmosphere.