Dermatology Front Desk & Patient Scheduler

Arkansas Dermatology; Fairman (AR); On-site; USD 18,000 - 23,000; Full time

Job summary

Arkansas Dermatology in North Little Rock, AR is seeking a friendly Phone Representative to join our team. The role focuses on patient intake, scheduling referrals, and providing general administrative support to keep the clinic running smoothly.

Responsibilities include greeting patients, answering calls, collecting demographics and insurance details, maintaining confidentiality, and using EMR systems with accuracy. A positive, team-oriented attitude and excellent communication are essential.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service orientation.
• Ability to manage time effectively and multi-task.
• Problem solving in a fast-paced clinic environment.
• Familiarity with basic computer software and EMR systems.
• Commitment to HIPAA compliance and patient confidentiality.

Responsibilities

• Greet patients and visitors, answer calls, and schedule appointments.
• Coordinate referrals and communicate with referring offices.
• Optimize appointment flow and clinic efficiency.
• Maintain patient confidentiality and accurate records.
• Gather demographics and insurance information for medical records.
• Work professionally to promote the clinic's values and teamwork.

Skills

Written communication

Verbal communication

Customer service

Time management

Problem solving

Multi-tasking

Electronic medical records

Organization

HIPAA compliance

Tools

EMR software

Job description

Arkansas Dermatology in North Little Rock, AR is seeking a friendly Phone Representative to join our team. The role focuses on patient intake, scheduling referrals, and providing general administrative support to keep the clinic running smoothly.

Responsibilities include greeting patients, answering calls, collecting demographics and insurance details, maintaining confidentiality, and using EMR systems with accuracy. A positive, team-oriented attitude and excellent communication are essential.