Patient Access Specialist - Day Shift & Scheduling

St. Joseph Medical Center; Kansas City (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Job summary

St. Joseph Medical Center in Kansas City, MO, is hiring a Patient Service Representative (Patient Access/Registration Clerk) for a full-time, dayshift position.

The role involves interviewing patients to collect demographics and preparing for visits, scheduling appointments, and handling referrals and insurance verifications. Responsibilities include greeting patients, answering phones, processing transactions, and supporting clinic operations.

Qualifications

• Experience in a medical setting preferred.
• Knowledge of medical terminology preferred.
• Customer service experience preferred.

Responsibilities

• Interviews the patient or representative to obtain identifying and demographics for visits.
• Schedules patients in clinic and assists with cross-site scheduling.
• Schedules radiology appointments as requested by providers.
• Processes referrals and coordinates patient scheduling.
• Verifies insurance coverage, collects co-pays and balances, and assists with billing issues.
• Greets and checks in patients, handles incoming calls, and routes to staff.

Skills

Customer service

Medical terminology

Interviewing patients

Scheduling

Education

High School Diploma or Equivalent

Job description

St. Joseph Medical Center in Kansas City, MO, is hiring a Patient Service Representative (Patient Access/Registration Clerk) for a full-time, dayshift position.

The role involves interviewing patients to collect demographics and preparing for visits, scheduling appointments, and handling referrals and insurance verifications. Responsibilities include greeting patients, answering phones, processing transactions, and supporting clinic operations.