Patient Access Specialist - Day Shift, No Nights/Weekends

SSM Health; Richmond Heights (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

SSM Health University Tower in Missouri is seeking an entry-level patient scheduling associate. You will schedule procedures, gather patient demographics, and coordinate with insurance pre-certification processes to ensure smooth pre-service flow.

This full-time day-shift role emphasizes accurate data entry, patient communication, and collaboration with a multidisciplinary team to support safe, timely care for patients and families.

Qualifications

• High School diploma or 10 years of work experience.
• No experience required.
• Ability to multi-task and communicate effectively.

Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient s time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

Ambitious

Multi-task

Reliability

Healthcare experience beneficial

Education

High School diploma/GED or 10 years of work experience

Tools

Epic

Teams

Job description

SSM Health University Tower in Missouri is seeking an entry-level patient scheduling associate. You will schedule procedures, gather patient demographics, and coordinate with insurance pre-certification processes to ensure smooth pre-service flow.

This full-time day-shift role emphasizes accurate data entry, patient communication, and collaboration with a multidisciplinary team to support safe, timely care for patients and families.