Patient Access Specialist – Day Shift, No Weekends

Good Samaritan Society; Fargo (ND); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Job summary

Sanford Health in Fargo, ND seeks a Patient Access Representative to deliver outstanding patient service at the first point of contact, either by phone or in person. You will greet patients, verify demographics, and guide them through forms and payments while ensuring a welcoming, efficient experience.

You will coordinate scheduling with nursing and providers, arrange referrals, and support registration processes. Prior experience in medical offices and strong customer service are expected.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.

Responsibilities

• Greet patients and verify demographics.
• Create, scan and route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Establish financial responsibility and assist with arrangements per policy.
• Collect co-payments, pre-payments, and payments on account balances.
• Work queue to address registration errors or denied claims.

Skills

Customer service

Telephone etiquette

Scheduling

Education

High school diploma or equivalent

Tools

EMR/EHR software

Multi-line phone system

Job description

Sanford Health in Fargo, ND seeks a Patient Access Representative to deliver outstanding patient service at the first point of contact, either by phone or in person. You will greet patients, verify demographics, and guide them through forms and payments while ensuring a welcoming, efficient experience.

You will coordinate scheduling with nursing and providers, arrange referrals, and support registration processes. Prior experience in medical offices and strong customer service are expected.