Part-Time Patient Access & Scheduling Specialist

Good Samaritan Society; Fargo (ND); On-site; USD 22,000 - 32,000; Part time

Job summary

Sanford Health in Fargo, ND is seeking a Patient Access Representative to provide exceptional customer service at the first point of contact. You will handle registration, scheduling, and payments while creating a welcoming, accurate patient experience in clinic or by phone.

Responsibilities include verifying demographics, routing documents, coordinating referrals, and supporting Telemed and chart coordination as part of the Revenue Cycle team.

Qualifications

• High school diploma or equivalent required; post-secondary education helpful.
• One year of work experience in a medical office preferred.
• Medical terminology helpful; customer service experience essential.

Responsibilities

• Register patients and schedule appointments, in person and by phone.
• Greet patients and verify demographics; collect co-pays, pre-payments and payments.
• Operate multi-line phone and route documents; assist with insurance questions.
• Coordinate referrals, pre-authorizations and interpreter services as needed.
• Support charts, patient information and Telemed coordination.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Fargo, ND is seeking a Patient Access Representative to provide exceptional customer service at the first point of contact. You will handle registration, scheduling, and payments while creating a welcoming, accurate patient experience in clinic or by phone.

Responsibilities include verifying demographics, routing documents, coordinating referrals, and supporting Telemed and chart coordination as part of the Revenue Cycle team.