Patient Access Specialist - Day Shift, No Evenings/Weekends

Medical University of South Carolina; Cooper Charter Township (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Medical University of South Carolina Health East Cooper Medical Pavilion is seeking a friendly front desk receptionist to greet patients, collect demographics and insurance information, and manage appointments in a fast-paced outpatient setting.

Responsibilities include pre-registration, registration, collecting co-pays, and ensuring patient confidentiality while delivering courteous service that enhances the patient experience.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience.
• Ability to interpret and apply financial procedures (preferred).
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration

Data entry

Communication

Education

High school diploma

Tools

Hospital IT systems

Job description

Medical University of South Carolina Health East Cooper Medical Pavilion is seeking a friendly front desk receptionist to greet patients, collect demographics and insurance information, and manage appointments in a fast-paced outpatient setting.

Responsibilities include pre-registration, registration, collecting co-pays, and ensuring patient confidentiality while delivering courteous service that enhances the patient experience.