Patient Services Coordinator

Medical University of South Carolina; Charleston (SC); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

The Medical University of South Carolina is seeking a Registration Clerk to greet patients and families, in person or by phone, and to optimize the patient experience and clinic efficiency by scheduling appointments accurately.

You will collect demographics, insurance info, and co-pays, maintain confidentiality, and support front-desk operations with referrals management and timely communication with the care team.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Ability to interpret and apply financial procedures preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Greet and welcome patients and families.
• Schedule appointments and manage patient flow to optimize clinic efficiency.
• Collect and update demographic, insurance, and financial information.
• Process co-pays and patient balances.
• Maintain patient confidentiality and comply with regulations.
• Support front-desk tasks including referrals management and message distribution.

Skills

Customer service

Financial procedures

Interpreting financial procedures

Word processing

Hospital information systems

Education

High school diploma or GED

Tools

Hospital Information Systems

Word Processing

Job description

The Medical University of South Carolina is seeking a Registration Clerk to greet patients and families, in person or by phone, and to optimize the patient experience and clinic efficiency by scheduling appointments accurately.

You will collect demographics, insurance info, and co-pays, maintain confidentiality, and support front-desk operations with referrals management and timely communication with the care team.