Patient Access & Registration Specialist

MercyOne; New Hampton (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

MercyOne North Iowa Medical Center is seeking a full-time Patient Access/Registration specialist to perform outpatient and inpatient registration and verify insurance. You will collect patient liabilities at check-in and provide information to patients, families and physician offices.

Responsibilities include obtaining physician orders, ensuring required signatures, and preparing patient IDs and bracelets. A high school diploma and 1 year of customer service experience are required; HFMA

Qualifications

• High school diploma or equivalent; HFMA CRCR or NAHAM CHAA within one year of hire.
• Minimum one year customer service experience; Patient Access experience preferred.
• Must read, write and speak English.
• Typing at least 40 words per minute; basic data entry skills.
• Knowledge of medical terminology is desirable.

Responsibilities

• Validate and enter demographic, clinical, financial, and insurance information into the patient accounting system.
• Register patients in various settings (inpatient, outpatient, ED, labs, etc.).
• Prepare patient estimates, inform liabilities, and collect payments at check-in.
• Obtain signed physician orders and collect required signatures and IDs.
• Audit and secure patient valuables as needed.

Skills

Customer service

English proficiency

Typing 40 wpm

Time management

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Tools

Computer/PC

Data entry

Medical terminology

Job description

MercyOne North Iowa Medical Center is seeking a full-time Patient Access/Registration specialist to perform outpatient and inpatient registration and verify insurance. You will collect patient liabilities at check-in and provide information to patients, families and physician offices.

Responsibilities include obtaining physician orders, ensuring required signatures, and preparing patient IDs and bracelets. A high school diploma and 1 year of customer service experience are required; HFMA