Patient Access Specialist - Create a Welcoming Care Experience

Bone & Joint; Town of Wausau (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Bone & Joint is seeking a Patient Access Specialist to welcome patients and support their care journey. You’ll handle check-ins, schedule appointments, coordinate referrals, and verify insurance with accuracy and empathy, ensuring a smooth flow at the front desk.

You’ll join a collaborative team in a fast-paced orthopedic and therapy setting across Central Wisconsin, contributing to a positive patient experience while growing professionally in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication, customer service, and teamwork skills essential.
• Ability to adapt and stay organized in a fast-paced environment.

Responsibilities

• Handle check-ins, appointment scheduling, referrals, and insurance verification with professionalism and empathy.
• Support coordination behind the scenes to keep front-desk operations running smoothly.

Skills

Communication skills

Customer service

Teamwork

Education

High School Diploma or equivalent

Job description

Bone & Joint is seeking a Patient Access Specialist to welcome patients and support their care journey. You’ll handle check-ins, schedule appointments, coordinate referrals, and verify insurance with accuracy and empathy, ensuring a smooth flow at the front desk.

You’ll join a collaborative team in a fast-paced orthopedic and therapy setting across Central Wisconsin, contributing to a positive patient experience while growing professionally in a supportive environment.