Patient Access & Scheduling Concierge

Bone & Joint; Rhinelander (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Bone & Joint in Rhinelander is seeking a Patient Access Specialist to greet patients, manage check-ins, schedule appointments, and coordinate referrals with care and empathy.

You will verify insurance, assist across front desk operations, and support the team in a dynamic healthcare setting. Training will occur primarily in Merrill, WI, with the clinic opening in spring 2027.

If you value patient-centered service and teamwork, join our welcoming practice committed to excellence.

Qualifications

• Proven ability to communicate clearly with patients and staff.
• Experience delivering friendly customer service in fast-paced settings.
• Ability to multitask and stay organized.

Responsibilities

• Handle patient check-ins and appointment scheduling.
• Coordinate referrals and verify insurance details.
• Support teammates to ensure smooth daily operations.

Skills

Strong communication

Customer service

Teamwork

Education

High school diploma or equivalent

Valid Wisconsin driver's license

Job description

Bone & Joint in Rhinelander is seeking a Patient Access Specialist to greet patients, manage check-ins, schedule appointments, and coordinate referrals with care and empathy.

You will verify insurance, assist across front desk operations, and support the team in a dynamic healthcare setting. Training will occur primarily in Merrill, WI, with the clinic opening in spring 2027.

If you value patient-centered service and teamwork, join our welcoming practice committed to excellence.