Patient Access Specialist: Compassionate Frontline Care

R1 RCM; Clyde (NC); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Training provided

Growth opportunities

Competitive benefits package

Job summary

R1 RCM Inc. in Clyde, NC is seeking a Patient Access Representative to be the first point of contact for patients, providing fast, compassionate access to care and supporting efficient registration across multiple systems.

You will answer phones, gather accurate information, verify insurance, collect co-pays, and work with nurses and care teams to minimize delays. This is a frontline healthcare role with training provided.

Qualifications

• Provide exceptional customer service and assist patients with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Navigate diverse insurance plans and collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Responsibilities

• Register patients efficiently across systems and verify demographic data.
• Assist with insurance verification and collect co-pays.
• Maintain patient flow and minimize delays in the registration process.
• Support the healthcare team with accurate data entry and inquiries.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Clyde, NC is seeking a Patient Access Representative to be the first point of contact for patients, providing fast, compassionate access to care and supporting efficient registration across multiple systems.

You will answer phones, gather accurate information, verify insurance, collect co-pays, and work with nurses and care teams to minimize delays. This is a frontline healthcare role with training provided.