Patient Access Specialist — Compassionate Healthcare Champion

R1 RCM; Rutherfordton (NC); On-site; USD 20,000 - 26,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. in Rutherfordton, NC is hiring a Patient Access Representative to be the first contact for patients, guiding them through check-in and registration with empathy and accuracy. You will work across systems, answer calls, verify information, collect co-pays, and support the care team to ensure smooth patient flow.

This entry-level, PRN role offers exposure to revenue cycle processes, hospital operations, and opportunities for growth within a nationwide healthcare technology company.

Qualifications

• High School Diploma or GED required.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service to patients and families during check-in.
• Answer phones, gather accurate information, and register patients across multiple systems.
• Collect co-pays and provide cost estimates when applicable.
• Support care teams to ensure smooth patient flow and timely access to care.
• Navigate insurance coverage details and verify patient demographics.
• Maintain composure and professionalism in a fast-paced environment.

Skills

Customer service

Communication

Multitasking

Detail oriented

Healthcare knowledge

Education

High School diploma or GED

Job description

R1 RCM, Inc. in Rutherfordton, NC is hiring a Patient Access Representative to be the first contact for patients, guiding them through check-in and registration with empathy and accuracy. You will work across systems, answer calls, verify information, collect co-pays, and support the care team to ensure smooth patient flow.

This entry-level, PRN role offers exposure to revenue cycle processes, hospital operations, and opportunities for growth within a nationwide healthcare technology company.