Patient Access Specialist — Compassionate Front Desk Hero

R1 RCM; Henderson (NC); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You will register patients, verify information, collect co-pays, and work across systems in a fast-paced healthcare setting.

The role emphasizes exceptional customer service, teamwork with care teams, and a pathway to grow within healthcare operations and revenue cycle processes.

Qualifications

• Customer service experience required or preferred.
• Strong communication and interpersonal skills needed.
• Ability to multitask and maintain accuracy in a fast-paced setting.

Responsibilities

• Provide exceptional customer service to patients and families.
• Assist with check-in across multiple systems to register patients.
• Answer phones and gather patient information quickly and accurately.
• Support timely access to care by minimizing registration delays and answering questions.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care. You will register patients, verify information, collect co-pays, and work across systems in a fast-paced healthcare setting.

The role emphasizes exceptional customer service, teamwork with care teams, and a pathway to grow within healthcare operations and revenue cycle processes.