Patient Access Specialist - Compassionate Frontline Care

R1 RCM, Inc.; Tulsa (OK); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Tulsa, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care and a smooth check-in process.

You will register patients, verify demographics and insurance, collect co-pays when applicable, and collaborate with nurses and care teams in a fast-paced environment. Training is provided, and this role offers path for growth within R1.

Qualifications

• Exceptional customer service, communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable navigating multiple computer systems and registering patients.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Collaborate with nurses and care teams to ensure smooth patient flow.
• Navigate diverse insurance plans and collect co-pays when applicable.

Skills

Customer service

Communication

Multitasking

Attention to detail

Patient access

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Tulsa, OK is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care and a smooth check-in process.

You will register patients, verify demographics and insurance, collect co-pays when applicable, and collaborate with nurses and care teams in a fast-paced environment. Training is provided, and this role offers path for growth within R1.