Patient Access Specialist - Compassionate Front Desk Pro

Lever, Inc.; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

No nights/weekends

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Free whole-body scans

Job summary

SimonMed Imaging seeks a Patient Service Specialist to guide patients through admission with empathy and accuracy. You will greet patients, verify insurance, and process documentation to ensure a smooth start to every visit.

In this role, you will work in a fast-paced healthcare environment, communicating clearly, resolving issues, and supporting a collaborative team to deliver exceptional patient experiences.

Qualifications

• Empathy-driven patient service at the front desk.
• Clear communication and teamwork to support patients and front-desk operations.
• Attention to accuracy when collecting demographics, insurance, histories, forms, and payments.

Responsibilities

• Greet patients and guide them through the admission process.
• Verify insurance and process documentation for each visit.

Skills

Patient-first

Communication

Teamwork

Attention to detail

Adaptability

Reliability

Accountability

Problem solving

Education

High school diploma

Tools

EMR/PM systems

Job description

SimonMed Imaging seeks a Patient Service Specialist to guide patients through admission with empathy and accuracy. You will greet patients, verify insurance, and process documentation to ensure a smooth start to every visit.

In this role, you will work in a fast-paced healthcare environment, communicating clearly, resolving issues, and supporting a collaborative team to deliver exceptional patient experiences.