Patient Access Specialist — Compassionate Front Desk Pro

R1-Rc; Burnet (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

R1 RCM Inc. in Burnet, TX is seeking a Patient Access Representative to be the first point of contact for patients, assisting with check-in, gathering demographics, and collecting co-pays and insurance details.

You’ll work across multiple systems in a fast-paced environment, collaborate with care teams to ensure smooth patient flow, and deliver compassionate service. Base pay is $16.12–$23.21 per hour, with a competitive benefits package.

Qualifications

• Experience with customer service in a fast-paced setting.
• Professional communication in person, over the phone, and via email.
• Ability to multitask while maintaining accuracy and empathy.
• High School Diploma or GED required.
• Background check and vaccination requirements may apply.

Responsibilities

• Provide exceptional customer service and assist patients with check-in across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Collect demographics, verify insurance details, and collect co-pays.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Provide cost estimates where applicable and support timely access to care.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Burnet, TX is seeking a Patient Access Representative to be the first point of contact for patients, assisting with check-in, gathering demographics, and collecting co-pays and insurance details.

You’ll work across multiple systems in a fast-paced environment, collaborate with care teams to ensure smooth patient flow, and deliver compassionate service. Base pay is $16.12–$23.21 per hour, with a competitive benefits package.