Patient Access Specialist: Compassionate Front Desk

RCM Holdco; Cedar Park (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. This role goes beyond registration, directly impacting patient experience, hospital operations, and revenue cycle success.

You will register patients, answer phones, gather information, collect co-pays, and provide cost estimates while collaborating with nurses and care teams to ensure smooth patient flow in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Excellent written and verbal communication.
• Experience in healthcare front desk, registration, or insurance verification is a plus.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Provide cost estimates and assist with insurance details when needed.
• Support timely access to care by reducing delays in registration.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Multitasking

Attention to detail

Empathy

Education

High School Diploma or GED

Job description

R1 is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. This role goes beyond registration, directly impacting patient experience, hospital operations, and revenue cycle success.

You will register patients, answer phones, gather information, collect co-pays, and provide cost estimates while collaborating with nurses and care teams to ensure smooth patient flow in a fast-paced environment.