Patient Access Specialist - Compassionate First Contact

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Joplin (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Mercy is seeking a Patient Access Representative who will be the first point of contact for patients, representing Mercy with excellent service. Responsibilities include scheduling, registration, verification of benefits, pre-certification and financial clearance to ensure accurate patient data and compliance with Mercy Service Standards.

Ideal candidates have 1–3 years of clerical and customer service experience; familiarity with medical terminology and insurance plans is preferred; a high

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate all components of the patient's entrance into Mercy facilities, including scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure the most accurate patient data is obtained and populated into the patient record; maintain knowledge of insurance carriers and guidelines.

Job description

Mercy is seeking a Patient Access Representative who will be the first point of contact for patients, representing Mercy with excellent service. Responsibilities include scheduling, registration, verification of benefits, pre-certification and financial clearance to ensure accurate patient data and compliance with Mercy Service Standards.

Ideal candidates have 1–3 years of clerical and customer service experience; familiarity with medical terminology and insurance plans is preferred; a high