Patient Access Specialist – Compassionate Care Starter

Roswell Park Cancer Institute; United States; On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Roswell Park Comprehensive Cancer Center is seeking a Patient Access Representative to greet patients, guide them through registration and scheduling, and help ensure a smooth start to care. You will serve as a key contact for patients, families, and clinicians, coordinating visits and pre-visit testing.

The role requires strong organizational skills, attention to detail, and a compassionate, service‑oriented approach.

Qualifications

• High School diploma or GED.
• 1 year of experience in patient registration, scheduling, insurance verification, or related healthcare support.
• Completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center.

Responsibilities

• Welcome and guide patients through the registration and appointment scheduling process.
• Coordinate new and returning patient visits, including arranging pre-visit testing and diagnostic appointments.
• Communicate with patients, families, referring providers, and clinical teams to ensure a seamless experience.
• Collect and verify important patient information accurately and efficiently.
• Review insurance information and assist with eligibility verification and financial clearance processes.
• Support patient admissions and other access-related activities when needed.
• Help remove barriers to care by providing timely, compassionate service and clear communication.

Skills

Organized

Detail-oriented

Customer service

Communication skills

Education

High School Diploma or GED

Patient Access Traineeship completed

Tools

Microsoft Office

Healthcare software systems

Job description

Roswell Park Comprehensive Cancer Center is seeking a Patient Access Representative to greet patients, guide them through registration and scheduling, and help ensure a smooth start to care. You will serve as a key contact for patients, families, and clinicians, coordinating visits and pre-visit testing.

The role requires strong organizational skills, attention to detail, and a compassionate, service‑oriented approach.