Patient Services & Front Desk Coordinator

Roswell Park Care Network (RPCI Oncology, PC); Buffalo (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HRA

401(k) with company match

Paid vacation

Sick time

Company-paid life insurance

11 paid Holidays

Job summary

Roswell Park Care Network seeks a dedicated Patient Services Representative to greet patients, manage registrations and appointments, and support billing and insurance tasks in a fast-paced oncology environment.

Ideal candidates have a High School diploma, strong customer service, and experience with EMR systems. The role emphasizes HIPAA compliance, teamwork, and patient-focused care at our Buffalo, NY location.

Qualifications

• High School diploma or GED required; one year of clinical or administrative healthcare experience preferred.
• Must have one year of customer service experience in an office setting.
• Experience with Windows and MS Office software is required.

Responsibilities

• Greet and welcome patients and visitors in person and over the phone professionally.
• Register patients using EMR and manage appointments and itineraries.
• Check insurance eligibility and verify information for scheduling.

Skills

Customer service

Medical receptionist

Administrative support

EMR experience

Education

High School diploma or GED

Tools

MS Office

EMR software

Job description

Roswell Park Care Network seeks a dedicated Patient Services Representative to greet patients, manage registrations and appointments, and support billing and insurance tasks in a fast-paced oncology environment.

Ideal candidates have a High School diploma, strong customer service, and experience with EMR systems. The role emphasizes HIPAA compliance, teamwork, and patient-focused care at our Buffalo, NY location.