Patient Access & Scheduling Specialist

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 36,246 - 49,026; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY, is seeking a Patient Access Representative (Temporary-Benefited/Full Time) to be the first point of contact for patients beginning or continuing their treatment journey. You will help coordinate appointments, communicate with patients and providers, verify insurance information, and ensure patients are prepared for visits.

Your attention to detail, compassion, and organizational skills will help patients navigate care with confidence.

Qualifications

• High School diploma or GED with one year of full-time experience in patient registration or scheduling.
• Successful completion of a Roswell Park patient access traineeship (Roswell Park).

Responsibilities

• Schedule appointments, diagnostic testing, and other pre-visit services
• Verify insurance coverage and assist with financial clearance
• Enter patient information accurately into systems
• Coordinate care-related activities to ensure a seamless patient experience
• Communicate with referring providers and internal teams
• Provide compassionate, professional service throughout the patient journey

Skills

Patient registration

Scheduling

Insurance verification

Customer service

Data entry

Communication skills

Education

High School diploma or GED

Roswell Park trainee program

Job description

Roswell Park Comprehensive Cancer Center in Buffalo, NY, is seeking a Patient Access Representative (Temporary-Benefited/Full Time) to be the first point of contact for patients beginning or continuing their treatment journey. You will help coordinate appointments, communicate with patients and providers, verify insurance information, and ensure patients are prepared for visits.

Your attention to detail, compassion, and organizational skills will help patients navigate care with confidence.