Patient Access Specialist — Clinic

Henry Ford Health; Detroit (MI); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Henry Ford Health is seeking a contingent Patient Service Representative to support patient registration at Occupational Health locations. The role involves face-to-face reception, check-in/check-out, preregistration, verification of insurance, handling cash collections, chart reconciliation and discharge processes.

Strong customer service and multitasking abilities are essential. The position requires a High School Diploma or equivalent, familiarity with clinic settings, and the ability to work

Qualifications

• High School Diploma or equivalent required.
• Familiarity with clinic environment preferred.
• Ability to work with detailed information.
• Strong interpersonal and customer service skills.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Handle patient registration activities including reception, check-in and check-out.
• Perform preregistration and insurance verification.
• Process cash collections and chart reconciliation.
• Assist with patient discharge and related administrative tasks.
• Coordinate with Customer Service Center for financial discussions.
• Communicate effectively with patients, visitors and medical staff.

Skills

Phone etiquette

Customer service

Multitasking

Interpersonal skills

Teamwork

Dependable and punctual

Health care experience (preferred)

Education

High School Diploma or equivalent

Tools

Computer information system

Job description

Henry Ford Health is seeking a contingent Patient Service Representative to support patient registration at Occupational Health locations. The role involves face-to-face reception, check-in/check-out, preregistration, verification of insurance, handling cash collections, chart reconciliation and discharge processes.

Strong customer service and multitasking abilities are essential. The position requires a High School Diploma or equivalent, familiarity with clinic settings, and the ability to work