Dynamic Occupational Health Clinic Front Desk Specialist

Henry Ford Health

Detroit (MI)

On-site

USD 17,000 - 25,000

Part time

14 days+

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Job summary

Henry Ford Health seeks a contingent patient registration specialist to support Occupational Health locations. Responsibilities include check-in/out, preregistration, insurance verification and cash handling in a fast-paced, high-volume setting.

Success requires strong phone etiquette, exceptional customer service, and the ability to multitask across multiple tasks and locations as needed.

Qualifications

High School Diploma or equivalent required; ability to perform calculations and use computer information system.
Familiarity with clinic environment preferred; detail-oriented.
Strong interpersonal skills for telephone and in-person interactions with patients, staff and visitors.
Ability to multitask and meet patient and staff needs in a timely manner.
Ability to discuss financial responsibilities with patients and connect with Customer Service Center.

Responsibilities

Perform patient registration activities including face-to-face check in and check out, preregistration and discharge.
Verify insurance information and collect payments as needed.
Reconcile charts and maintain accurate records.
Provide excellent customer service to diverse patient populations.
Work collaboratively with healthcare staff and other clinic personnel.